Let's look at how to find your Binance ID and reset your Binance password. The process for finding your ID and password is well illustrated with pictures, so you should be able to follow it easily.
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💰 Binance Taker Fee Free, 60% Market Fee Discount MethodHow to Find Your Binance ID
To put it simply, the Binance exchange does not directly offer an 'ID search service.'
However, I will provide three tips that can help you find your ID.
Check Your Binance Email
Go to your email inbox and search using the keyword 'Binance.' If you signed up with that email address, you should have a registration verification message or a welcome message in your inbox.
You can then use that email address as your ID.
Call Binance Customer Service
The most certain method is to contact Binance Customer Service. You can use one of the following three phone numbers for Binance Customer Service:
(219) 302-9827
(929) 228-3440
(813) 404-0808
Please note that when calling from Korea, you need to prefix the number with $+1$.
Binance Customer Service Chat (Chatbot)
The fastest and easiest way to connect with Binance Customer Service is by using the chat feature. You can follow these steps to connect to the customer service chat:
First, access the Binance website.
Scroll down, and you can see all menus in the site map. Access the '24/7 Chat Support' menu from here.
When you enter, a screen like the one below appears, and you can find your ID through the chatbot at the very top.
If you are not logged in, the screen will look like the photo above.
Click 'Continue as Visitor' at the bottom.
Enter the email or phone number you might have used to sign up and click 'Start chat as Visitor.'
Complete the puzzle verification.
If you connect this way, click 'Get Support' at the very bottom.
Alternatively,
Click 'How to Resolve' on the screen that appears immediately,
and then select the option that fits your situation. You can use Chrome to translate this to Korean.
Personally, unless the account holds a lot of money, it might be better to just create a new one. Account retrieval can be quite tiresome.
Furthermore, since Binance customer service is very slow, it's faster to create a new account than to wait for service.
If you happen to check and find that you don't have a Binance account, please refer to the article below for how to sign up for Binance.
Now, let's try resetting the password.
If you have found your ID using the method above, you can start right away.
How to Reset Your Binance Password
Let's look into how to reset your Binance password.
Change Password via Binance Chatbot
Clicking 'Reset Password' immediately brings up the email or phone number entry field.
By entering the ID you just found, you can change your password.
Binance Password 5 Attempt Error
There might be people who keep trying to enter their password because they can't remember it. You should not keep entering the password if you can't recall it.
This is because your account may be locked if a Binance password $5$-attempt error occurs. Please note that once an account is locked, you can no longer log into Binance, and recovering the account takes a lot of time.
How to Find Your Binance Password
So, how do you reset your Binance password? You can follow these steps:
1. (Forget password?)On the Binance login screen, click the password change button
2. When the 'Reset Password' screen appears, as shown below, enter the email address you used when signing up.
3. Check your email inbox for the Verification code and enter it.
4. Enter the new password you want to use.
You need to combine uppercase letters, lowercase letters, and numbers according to the Binance password rules.
5. Enter the 6-digit Google OTP number.
If you have lost your Binance OTP, refer to the following article.
6. The password reset is complete.
If you are curious about the Binance account deletion method and KYC reset, refer to the following article:
Binance Usage Guide
We have gathered all the previously compiled exchange usage guides and Q&A into a roadmap for easy viewing. Please bookmark and use it.
[Check Crypto Exchange Usage Guide]